Could not Open Install.Log File
This problem is caused by applications that use a very old version Wise Installer. Surprisingly, I’ve seen many programs today that still use it.
When you try to uninstall a program that uses this installer, you get an error windows that says Could not Open Install.Log File and the program is not uninstalled.
To uninstall it, just follow this simple steps:
- Locate the folder where the program is installed. Normally, this would be C:\Program Files.
- Inside the folder, cut the file install.log and paste it elsewhere, like your Desktop or a folder.
- Now run the file uninstall.exe or unwise.exe and it will ask you to manually locate this install.log file.
- Locate it and the installation will run without any problems.
If you use a non-English version of Windows Vista or Windows 7 and see that your Program Files folder is now displayed in English instead of your language, open a command prompt and run this command: attrib +r “%ProgramFiles%” and reboot your computer.
I’ve seen this happen in Windows Vista Spanish installations.
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