It seems that more often than not, we encounter ourselves with internet connection problems, computers that can’t see each other on the local network and problems that appear suddenly after everything was working well.

There is an easy way to try something before checking something else or calling for help.

This is called Power Cycling and can help you with your internet connection, booting problems and local network issues. It consists of turning off/on your equipment exactly in order. Follow this steps to do a complete Power Cycle:

• Turn your computer(s) off. It is important to unplug the power cords. If you have a laptop, unplug it and remove the battery for a few seconds.
• Turn off your router(s) and/or internet modem. Unplug the power cords, it is important.
• After you have all your equipment turned off, wait from 30 to 60 seconds for any residual power to drain from your devices.
• Now you have to turn on, in order, all your devices. Turn the internet modem on and wait for all its status lights to show that a connection has been established successfully. Turn the router on and wait about 30 seconds for it to initialize properly. Then turn on your computer(s).

Now you should be able to connect to the internet or see other computers on the network. Do this everytime you experience slow speeds, intermittent signal on the wireless network and local network computers can’t see each other after they were fine.

If this does not solve your problem, you will have to contact tech support or call someone to help you out.

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